Having the right platform, computer hardware, mobile devices and software systems to collect, track and analyze all your company data is critical. The industry is full of acronyms and buzz words like: “Cloud”, “Web”, “Integrated”, “Real-time”, and “Batch”. These and many others all have a significant effect on what you do.
Accounting, manufacturing, distribution, CRM, email, warranty, support, document management and many other areas all have similar software challenges. You want to avoid making the wrong purchase decision.
In a nutshell, any aspect of the plan, execution and follow up of IT projects and their impact on your business are services we can render to you. You do not need to rely on hardware experts alone when making strategic decisions affecting your business. We’ve spent the better part of 30 years in this environment and know how to navigate this industry. We can help you select and implement the right solution with the right company.
New/Changed Systems and Technology
What devices will help my team do their jobs better? How do I manage my technology costs and risks?
Growth fuels additional acquisitions of both hardware and software. The proper design and selection will drive the future for any company. The myCxO team of Technologists can help you with these challenges. No need to hire staff when you will only need to use them 25% of the time now. Wait until you have the volume. We can reduce your costs while providing vast amounts of experience. We help you with decisions for now and for the future like the use of Cloud versus On-Premise, how best to handle storage volume and backups, and how to select new software directions. Help us to help you grow!
New ERP/CRM Selection
How do I know that I need to replace my business system? Can a cloud-based accounting solution be secure? When doesn’t it make sense to change my existing software?
One of the most important decisions for technology and accounting is the ERP system. Most other software either feeds from this or feed into it. We have field specialists who have selected and implemented many different software packages for different-sized businesses. We know where to look and who to call to get the right information rather than ‘Sales-focused’ literature. What needs to be integrated and what doesn’t? Can you get what you want from the software? Let us help you to scale and select the proper sized software to handle your desired future timeframe. This area extremely benefits from experience on what not to do and what to avoid.
Software Implementation Project Management
How can I make sure my company’s needs are being met during our implementation project? I’ve not replaced a system before, how do I know I’m not being over-billed? How do I make sure my team doesn’t unwittingly create cost overruns?
Do you need a new staff member to help get a new software package running? Software projects have a limited timeframe to install, implement and get live. Having a temporary headcount increase without the termination costs or ongoing overhead of carrying the person in the future makes more sense. We provide you someone who has done many software projects and knows what to expect. We have the expertise to help you be in charge rather than at the mercy of an outside agency. Keep your costs down and get the project done right.
Merging and Combining Computer Systems & ERP
What is the best software platform to standardize my business on? How do I not lose data and history while merging companies and systems?
Our team has helped to combine the systems of many companies as a result of mergers and acquisitions. Picking the best option for the long term is rarely easy. As companies grow, setting standards for new system growth and capabilities can be challenging. ERP and other software need to be evaluated on many different levels; technology and compatibility to other systems being but two. We can show you how to categorize and rate the options to match your business needs. Upon your selection, we can assist in the execution of building new infrastructure from two different company systems. Just ask!
Information Security Assessment
What is the right balance between effective IT security and achieving our business objectives? Is our security framework defined properly? Have we got everything properly configured? Are my systems secure and do I have the right tools and security processes in place? Is our security sufficient to move things to the cloud?
myCxO has developed an innovative approach for IT security assessments to assist organizations assess their readiness to face today’s cyber-security threats and to evaluate existing security practices. We evaluate the critical elements of your security practices. We can determine that the right organizational and policy structures are in place. You will get a report that assesses technical and administrative controls. When you want your systems to run through their paces, we will perform vulnerability and penetration tests. Your processes will be checked, and we will verify the adequacy of incident response, identity management, and vulnerability management processes. Benefit from our experience, processes, and tools. You don’t need to guess how effective you are! Manage your risk, know how your security stacks up and how to improve it!
Infrastructure Assessment
How do I know that I set up my network and computer systems correctly? Is my network secure? What do I need to correct or update to make it perform better?
You can have insight into your infrastructure by having all your technology assets documented in a detailed report. Be able to identify any holes and threats and put a plan in place to correct them. Get an impartial unbiased view of your organization’s systems. A myCxO assessment will include a documented review and recommendations about: • Server and Enterprise Storage Environment • Business Applications Inventory • Enterprises File and Print Environment • Wireless and Wired Network • End User Devices • IT Security • Enterprise Backup and Disaster Recovery • Policies and Procedures Get a completely objective point of view that your IT team may miss because they are too close to the facts. Reveal significant issues like security threats or end-of-life equipment that is no longer supported. Understand the past to comprehend the future for upgrades.
General Design and Optimization of Systems and Technology
How do I reduce the risk associated with my computer systems? How do I keep my team connected and working? What are the best technologies to match my business needs?
The technology used in all businesses should be properly architected and managed. You have built your computer architecture over time. You want to ensure you haven’t missed anything important or to improve it in some way. We offer so many benefits to you in this area. Let us help you to: • create or update your strategic technology plan • design for the future • plan annual maintenance • forecast new technology acquisitions or replacements • automate manual processes • standardize purchase and technology standards to lower maintenance and support costs, and • assess and improve the security of your system to comply with government privacy laws and protect your employees. Our technology experts can help you achieve these items with minimal disruption to your business.
Change/Consolidate Systems & Technology
What technology costs can I eliminate without affecting my clients? Can the “cloud” save me money? Are there ways to make my company “virtual”?
When your business has a downturn, saving money and effort becomes important. Technology effort can be downsized similar to staffing levels. Multiple servers and locations can be consolidated down to fewer locations and racks. Complex links and interconnected programs can be detached or demoted to simplify the running and management of the software. In some cases, processes and software can be outsourced or moved to the web to save costs of hardware and maintenance or personnel costs. The myCxO technology experts have helped various companies go through their technology changes and come out ahead. Don’t do this alone. Use us to reduce your risk and get to where you want to be faster.
Development Validation
How do I know that my custom software or integrations have been designed correctly? How do I overcome the inertia in achieving my development goal? How do I know the code being created for my project is being written to be efficient? Did my QA and testing find ‘all’ of the major bugs and issues before we release our product to the public?
The questions above haunt the dreams of many a manager or Vice President. Where can they reduce their risk by getting a qualified second opinion? Let myCxO’s experienced team help provide a better night’s sleep. We will help validate your design and the techniques that your developers are using. Each of our technical colleagues has 30 plus years of coding or testing experience. We will provide you with the peace of mind you seek. Give us a call.
Development and Data Management Assistance
Who can help me to build some specific code? Who can get me the data extract or make a report change quickly for me? How can I get my internal development project quickly when all of my developers are too busy?
Internal project timelines are often being extended due to developers working on higher priority client projects or other time-critical internal projects. Getting the right help with the specific skill at the right time can often be a matter of chance to be able to identify a trustworthy resource. Give myCxO a call. We have colleagues who know many different coding tools. If the tool kit is in our portfolio, we will help you.
On-Call Technology Assistance
What if I don’t know what I don’t know? Wouldn’t it be nice to have someone to call for a second opinion on a topic? Who can you call to get unbiased impartial and non-competitive advice? It would be nice to have someone who has the experience to help!
Our goal is to help you have the experience you need, when you need it, for as long as you need it. We want to be there to help you as a trusted resource. As your business goes through changes, and as your marketplace goes through changes, we can be there without burdening your business’ cash flow. We know managing your business is not easy. Deciding to spend your funds needs to provide you value. myCxO provides a complete roster of experienced teammates. Ask us for someone to be your executive buddy. We’ve been there and done it before. We will help identify where it makes sense to engage our expertise and support, and areas where you have the skills in-house. One day a month or more, the decision is yours. You already make good decisions. Access the experience you want when you need it. We are always just a phone call or email away.